Frequently Asked Questions
Supplying fine restaurants and gourmet markets throughout Seattle and the Northwest
Ordering & Accounts
How do I open a wholesale account?
Submit our online form or contact our team at (206) 766-8727 We’ll review your needs and get you set up quickly.
Is there a minimum order?
Minimums vary by product and delivery zone. We’ll work with you to design a program that fits your operation.
Do you handle special or custom cuts?
Yes. From portioned fillets to whole fish, we offer precision butchering and specialty handling tailored to your specifications.
Quality & Sourcing
What makes your products “super-premium”?
Every item we source meets the standards of elevated professional kitchens—caught or raised for exceptional texture, color, and flavor, then handled under strict temperature control to preserve purity.
Are your products sushi-grade?
Select offerings are certified sushi/sashimi grade, handled under strict temperature and hygiene protocols from source to delivery.
Do you offer sustainable options?
Yes. We partner with fisheries and farms that prioritize environmental responsibility, traceability, and long-term stewardship.
Delivery & Handling
Do you deliver outside Seattle?
Yes, we serve restaurants and markets throughout Seattle and the Greater Northwest.
How should I store deliveries?
Keep fresh seafood at 40°F / 0°C and frozen items at or below −0°F / −18°C. Our insulated packaging maintains cold chain integrity during transport from our facility to your kitchen.
What if something isn’t right with my order?
Contact us immediately. We’ll resolve any issues quickly through replacement or credit.
Partnership & Support
Do you help with menu planning or seasonal availability?
Absolutely. Our team can recommend products based on seasonality, availability, and flavor profile.
Do you work with retail seafood markets?
Yes. We supply boutique retailers and fish counters looking to offer restaurant-grade seafood to their customers.
I have a different concern.
Call (206) 766-8727 or email info@raw-finds.com
